For any pre-sale questions, please contact our customer service and receive a response within 24 hours
Ask a question
I need this lamp !plz call me on 65703318.thnks
Dear sir/madam, please follow the below steps to place an order:
When you find an item you would like to purchase, please select:
1. Color/style (if there are color/style options)
2. Size (if there are size options)
Then click “Add to Bag” to add the item into your cart. After you add the items in your cart, click the "bag icon" on the top right side and then click "continue checkout" to go straight to the check out page. Choose shipping address/shipping methods/payment methods, checkout your order and complete your payment.
More guidance for placing an order, please refer to the New user guide below:
Any question, please leave a message here or contact our customer service by the link: https://www.newchic.com/Contact-Us-hc10.html
If you are in urgency, you can contact us through live chat: 24 hours available
Or call us by Phone: +00852 -81931379 (Office hours: 00:00am to 09:00am GMT+8)
Cuanto cuesta y entrega por favor para entrega lo más pronto posible
Dear sir/madam, price is shown on the product page. Please select your country on the upper left side of the product page and choose the currency you used on the upper right side.
Shipping time depends on shipping methods and countries. More information about the shipping time of every method, please refer to the links:
For computer: https://www.newchic.com/shipping-methods-hc160.html
For mobile: https://m.newchic.com/help-center/shipping-method
The shipping time will be also indicated on the check out page. Please kindly check it.
Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
Any question, please leave a message here or contact our customer service by these links:
For personal computer: https://www.newchic.com/Contact-Us-hc10.html
For mobile: https://pwa.newchic.com/customer-service
Hi, I wanted to know if the lamp is plugged in to charge does it still turn on or does it just gives a soft glow or no light?
Dear sir/madam,for your safety and the duration of the lamp, it is better not to turn on during the charging. If you have any question, please leave a message here or contact our customer service by this link:
Moon will not recharge. Help please. firstname.lastname@example.org thank you.
Dear sir/madam, we suggest you contact our customer service for further help for this after-sale problem via this link:ttps://www.newchic.com/Contact-Us-hc10.html
If you are in urgency, you can also contact us through live chat: 24 hours available.
Or call us by Phone: +00852 -81931379 (Office time: 9:00am to 6:00pm GMT + 08:00)
quero na moeda brasileira como faço?
Caro senhor / senhora, se quiser visualizar o preço na sua moeda, você pode optar por exibir os preços em moedas diferentes, usando o menu de moedas pendentes na parte superior do painel esquerdo da nossa página inicial. Para a APP, você pode alterar o idioma / moeda em "Configurações" na parte inferior da nossa página inicial.