For any pre-sale questions, please contact our customer service and receive a response within 24 hours
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Dear sir/madam, since the out or in stock status may change by time. To know if the item in stock, we kindly suggest you could see the expected dispatched days under the color choosing place (for computer) or the price of the product (for mobile) after choosing color, size and quantity on the product page.
For the out-of-stock items, we have marked the words like "expected dispatched in XX business days" on the product page. In the case of in stock, we have marked the words like “In stock, dispatch within a business day”.
Any question, please leave a message here or contact our customer service by the link:
hello my name ilham from medan, Indonesia, i like this cap. how much and how long this cap arrive in my country medan, north sumatera Indonesia. and than how transfer of money
thanks for your question,the shipping cost depends on the product, location and shipping methods. Please follow the steps: Add Products To the Shopping Cart → Select Or Search the Shipping Country→ Specific Shipping Price is Calculated.And the delivery time depends on the location and shipping methods.Different modes of transport are not the same.The transport method can be chosen by yourself. Please follow the specific shipping methods and delivery time.Hope it can help you.Thanks again and have a ncie day:) Best wish!
Thank you for your message.First,choose the color and size you want and add to bag.Finally go to the cart checkout.Specific steps refer to the following link.Thanks again and have a nice day:)
How to buy :https://www.newchic.com/new-user-guide-hc11.html
How to pay :https://www.newchic.com/how-to-pay-hc12.html
Return & Refund Policy:https://www.newchic.com/return-and-refund-policy-hc99.html
I have not yet received the leather cap I ordered approximately two weeks ago. Unfortunately I have deleted the tracking and order information. I am hoping with my e mail address and home address you may be able to update me on delivery email@example.com, 210 37 st nw Calgary alberta t2n 3b7 Canada. Thank You
Thank you for your message.This is your order number A0004217102408JI. And this is your shipping number: LM695332537CN.You can track it on the following link: http://www.17track.net/en/track?nums=LM695332537CN.
You can find more details in your Newchic account - “View Order” - “My Order” - “Order Tracking”. Hope it can help you.Best regards
I have not received this item
Dear friend, thank you for your question. We checked that you cancelled your order at Nov.11th, if you still like this cap, you can Re-order them. Best wishes!