NC-Staff: Dear sir/madam, thank you for your review and sorry for the size problem. The measurements of the product are listed on our size guide. To choose a correct size, we kindly suggest that you can measure your own size and then read the guidance of size choosing on our product page instead of choosing a size based on your usual size since some tag size may be different from our size chart’s size number. If you need further help for the size of the item, please send us some photos of the item as well as SKU sticker and the shipping label via this link : https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you.

NC-Staff: Dear sir/madam, Thank you for your order. To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement, not the usual size you ordered. Please click the“Size Reference”or “Size Guide” to get the size details. And kindly pay attention to“Please Note”on the product page. For some products, we have marked the words that the size of these products are smaller than ordinary, we suggest buying a bigger one size. If the product you have received does not meet the size chart, please contact us https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html Sometimes, the item may be delayed because of customs clearance, holidays or bad weather. We are trying to improve our shipping service as well.