After-Sales
1.For After-Sale issues such as defective/ missing/ wrong products, product operation issues, tracking a parcel or checking order status, please feel free to submit the request .
Pre-Sales
2.Live chat customer services team-Available for Pre-Sale questions. Start online chat.
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1. Return Policy:
Every order from Newchic has a 30-day return or refund guarantee.
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2. Delivery:
We offer different international shipping methods.You can choose your preferred method on the checkout page.The cost of shipping varies based on the shipping method selected.
Total delivery time = Processing time + Shipping time .
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Recommend
customers reviews ( 2 )
The first 3 reviews will receive double points
Average rating
5.0 / 5.0
By ***a Zimmermann
Verified Buyer
By ***oony
Verified Buyer
2018-08-29 07:34:49
NC-Staff: Dear mymoony, thank you for you order. If you have not yet received your order, you can track its status and delivery information in Newchic website: My Account -- View Orders--My Orders--Order Details/tracking orders https://www.newchic.com/?com=account&t=orderlist&orderStatus Shipping time depends on shipping methods and countries. More information about the shipping time of every shipping method, please refer to the link: https://www.newchic.com/shipping-methods-hc160.html If you need further help for your order, please feel free to contact us: For personal computer: https://www.newchic.com/Contact-Us-hc10.html For mobile: https://pwa.newchic.com/customer-service We will do our best to help you.
QUESTION & ANSWER
For any pre-sale questions, please contact our customer service and receive a response within 24 hours
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